| How to use our automated video library. |
Renting using the Internet
Renting using the Selectors
Returning
Recharging your membership card using cash
Recharging your membership card using EFTPOS/Credit Card
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| Renting using the Internet |
- First, select the location you would like to browse from here.
- Once you have arrived at that locations browsing/reservation website, click Login from the menu on the left hand side.
- Now enter your membership number on your card as the Client ID (note: you must prefix your number with the letters MA. For convenience this has already been typed into the Client ID textbox). For the PIN, simply enter the PIN you selected when applying for membership (the same as you would use in-store).
- You may need to adjust your cookies in Internet Explorer to "Allow All Cookies". This setting can be accessed by the Tools - Internet Options - Privacy Tab.
- After successfully logging in, you now have access to browse titles, see if they are currently available to rent, and if so also make a reservation to hold them for up to 1 hour. Depending whether the Master or Minor PIN was used to log in, you will also have access to R rated and Adult titles.
- To reserve an item, it must first be listed as available. On the Product Details page, a link "Reserve" will be shown. After clicking Reserve, a confirmation page will be shown where you may either click NO to cancel the reservation or click YES to confirm and finalize the reservation. A confirmation of your reservation will then be shown.
- You may continue to select more titles to rent in this way.
- After completing your reservations, simply head to the store your reservations were made at remembering to take your membership card.
- Swipe your membership card at the Robot (COLLECT & RETURN) and your selected items will be dispensed for you.
NOTE: You have 60 minutes to retrieve your items before reservations made using the Internet become voided.
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| Renting using the Selectors |
- Swipe your membership card at one of the Selectors.
- Enter your secret PIN using the numbered buttons on the screen.
- From the enquiry screen, you may select a genre to view or alternatively select "Complete List", "New Releases", or "Adult" for erotic titles (you must be over 18 and use the Master PIN to view adult or R rated).
- The format is indicated by a symbol to the left of the title:
being DVD.
- Move up and down the lists until you find the title to rent.
- Press the RESERVE button to mark the currently highlighted selection for rental. Press Unreserve to unmark selected titles.
- You may continue to select more titles to rent in this way.
- Once finished press the BACK button, then FINISH and a confirmation list of reserved titles will be shown.
- If you are happy with your selections, press EXIT.
- The RESERVATION process is now complete. Take your membership card and swipe it at the Robot (COLLECT & RETURN).
- Your selected items will be dispensed for you and a receipt will be issued with the due date for your movies.
NOTE: You have 30 minutes to retrieve your items before reservations made at the SELECTOR become voided.
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| Returning |
- Swipe your membership card at the ROBOT (PICKUP & RETURN)
- The product access gate will open automatically.
a) immediately insert the first item - only one item may be inserted at a time. The door will close after the first item and the item will be put away. The door will open again when ready to accept the next item being returned. This process will continue until you have no more items to return.
b) ) if you have items reserved, once you have finished returning items, please wait while each item reserved is dispensed.
- Once you have no more items to return, or to collect, the dispenser will automatically print you a receipt. Don't forget to take your receipt with you before leaving!
NOTE: You must have your membership card with you in order to return items as the rental charge is deducted from your membership card at the time of returning the items. It is also important that you have sufficient credit on your card when returning items.
It is also possible to return and retrieve items even when the SELECTOR adjacent is in use by another customer.
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| Recharging your membership card using cash |
- Swipe your membership card at the Recharge Station (RECHARGE & SELECT)
- Enter your secret PIN using the numbered buttons on the screen.
- Press the recharge button in the top left hand corner of the screen - Recharge.
- Next, press button number 6 to select Cash Recharge.
- The Buster24h system provides bonuses when you recharge you membership card. The more you re-charge, the more bonuses you receive.
- When recharging by Cash, only notes will be accepted - coins are not accepted.
- Insert each bank note one at a time, keeping notes as straight as possible.
- Repeat until the desired balance has been inserted.
- Once complete, press BACK on the Selector screen and the balance and any bonuses earned will now be added to your membership card.
NOTE: Any bonuses received have a limited life and must be used before expiry or they will be forfeited.
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| Recharging your membership card using EFTPOS/Credit Card |
- Swipe your membership card at the SELECTOR (SELECTION & RESERVATION)
- Enter your DVD Lounge PIN using the numbered buttons on the screen.
- Press the recharge button in the top left hand corner of the screen - Recharge.
- The Buster24h system provides bonuses when you re-charge you membership card. The more you re-charge, the more bonuses you receive.
- Now set the amount you wish to charge to your ATM or credit card, using the increase and decrease buttons on the screen.
- When you have set the amount, you must press Confirm.
- At this point, you may swipe your ATM or credit card through the EFTPOS terminal.
- After swiping your card, the EFTPOS terminal will ask which account you wish to use. To select, simply press CHQ, SAV or CR on the EFTPOS keypad.
- Using the EFTPOS terminal, enter your ATM PIN if required, and press OK to confirm. Credit card users may just press OK.
- The terminal will now communicate with the bank, and once completed a receipt will be printed (under the EFTPOS terminal).
- The SELECTOR screen will now show whether the transaction was approved or declined.
- Once completed, press Back on the SELECTOR and the balance and any bonuses will be added to your membership card.
NOTE: Any bonuses received have a limited life and must be used before expiry or they will be forfeited.
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